HMRC pauses some refund claims for agents
Due to security concerns, HMRC has warned that it will not process refund claims made by authorised agents. What’s going on and what alternatives are available?
An increase in fraudulent requests for money to be repaid has led HMRC to stop accepting claims made by phone, even where there is an appropriate authority in place. This includes the agent dedicated line, and the online webchat. Agents are being advised to make a claim via a tax return or through their Agent Services Account. It is currently not clear if, or when, phone requests will start to be accepted again. In addition, HMRC is asking agents to:
- be extra vigilant for phishing scams
- choose strong passwords and to change them regularly; and
- pay close attention to HMRC’s advice regarding account security, particularly in the event of an agent account suspension.
Related Topics
-
Tax relief on equipment you haven’t paid for (yet)
The timing of tax relief for purchases of equipment isn’t straightforward when payments are delayed or goods are purchased through hire purchase (HP) agreements. How can you use these rules to your advantage and get tax relief before you’ve paid the final invoice?
-
HMRC clarifies summer holiday VAT cut
HMRC has published further guidance on the temporary VAT reduction for certain activities during the school summer holidays. The additional detail helps businesses determine which supplies qualify for the relief and, importantly, which do not. What do you need to know?
-
Electronic VAT return and payment due